WHEN WILL MY ORDER BE DISPATCHED?


Our items are not in stock. We usually dispatch orders in the 5 working days. In the event of a stock shortage of materials, we will contact you in order to communicate the estimated delivery date.




WHAT DELIVERY MODES DO YOU USE?


We use the dispatching service of Poste Italiane associated with the SDA mail service, with trackability depending on destinations and two automatic delivery attempts.




WHERE DO YOU DELIVER THE ORDERS?


We dispatch the orders all over the world (except for countries which are not accessible for specific reasons).




HOW CAN I TRACK THE DISPATCHING OF MY ORDER?


A confirmation of your order is sent to you when payment is received. You will then receive an email when your order is dispatched with a tracking number.
For any inquiries about tracking your order, contact us at commande@lacartadiariellebenozio.com or by phone at +39 3665376047




WHAT IS YOUR EXCHANGE AND RETURN POLICY?


Our products being fragile, we are unfortunately not able to exchange them or take them back.
If you have any issues regarding the contents of your parcel at delivery, damaged, incorrect or missing items, please contact us at commande@lacartadiariellebenozio.com or by phone at +39 3665376047





FAQs

Address

 

58/r Via Romana

Florence, 50125 Italy

Tel: +39 366 537 6046

Opening Hours

 

Mon - Fri: 9 am - 7pm

Saturday: 10 am - 6 pm

Sunday: closed

©  “La Carta di Arielle Benozio” 2019

 Legatoria la Carta di Arielle Benozio, Via Romana n. 58/r, 50125, Firenze, C.F. e P.Iva BNZRLC67P42Z110Q